I have lost the PIN code for the 2FAS app

For security reasons, we cannot restore your PIN; therefore, you won’t be able to regain access to your account if you lose it. Choose your PIN carefully and ensure you remember it or save it in a safe place. If you are worried about losing your PIN, please turn on your biometrics to ensure you always have access to the app.

The only way to reset your PIN is to uninstall and reinstall the 2FAS application. However, remember to do a backup before that, as otherwise, you will lose all your codes!